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Frequently Asked Questions & Help

Hilka supply products under Hilka, Challenge, RAC and Performance Power brands for goods distributed through Hilka stockist, Argos, Woolworths, B&Q and Screwfix.

The following frequently asked questions will hopefully solve any problems: 

General FAQ's

SAFE:My keys are locked in my Digital Safe and the batteries are flat, how can I open the safe?
If you do not have your keys and the batteries run flat, you will need to drill out the lock (keyhole) to open you safe. Don’t worry! Replacement locks are available from our website, the stock code number is QLBK. Use a HSS drill bits (high speed steel) with a mains drill. Stating with a small drill bit and increasing in size until you have reached a maximum of 13mm. WARNING: there may be sharp edges from drilling out the lock. This work need to be carried out by a competent person.There is a plunger which you must press down to release the manual lock. Facing the door, it is situated down and to the left of teh opening.You will need a stiff piece of wire to reach this; this is tricky and may take some time. Once you have pushed down the plunger open the door using the manual lock.

PRESSURE WASHER:How can I order spare parts for my RAC Pressure Washer?
You can buy spare parts online from the Spare Parts section of the website or please download and print our order form from the Spare Parts page and send to us with your cheque/postal order. You can scan and e-mail your order form to spares@hilka.co.uk

SAFE:I have lost my keys for my Digital Safe - can I get replacements?
No. Spare keys are not available for security reasons.

SAFE:When I put the correct PIN number into my Digital Safe, the display shows ERROR?
Remove the batteries and leave them out for 24 hours, this should clear the problem, after 24 hours replace the batteries and enter a new PIN number in the normal way.

Mains Battery Charger - HP027. Can I jump start my car if the battery is flat?
YES. This charger is for indoor use and also for jump starting a car.

PRESSURE WASHERS:The male quick fit connector for my pressure washer is missing?
The male and female quick fit connectors are packaged together, pull the orange section of the female connector towards the direction of the arrow ,twist and pull the male quick fit connector off.

SAFES:I am experiencing problems using the backup key: it is unable to slide smoothly into the keyhole.
Spray inside the key hole with WD40 leave for a few minutes and then try again.

SAFES:We recently changed the batteries in the safe, the safe has reset the code and the I’ve been using is no longer valid.
If the batteries are completely depleted for more than a day then the safe will not retain the code. Refer to the user manual to re-set your original code or to enter a new code. WE HIGHLY RECOMMEND THAT YOU CHANGE YOUR CODE OFTEN FOR SECURITY REASONS.

SAFES: The amber light is on.
The batteries are depleted, please use the override key to open the safe and replace the batteries.

SAFES:The batteries I bought don’t fit into the safe
Try a different brand, we do suggest the Panasonic range of AA batteries.

SAFE:701/5359 On reading the instructions, I cannot find anything regarding “button A” on the touchpad.
Button A has the same function as button B.

10 WATT GLUE GUN :Can I buy replacement glitter sticks?
They are available from most craft stores.

Mechanical Safe: Can i get a replacment key?
No replacement keys are available

General Items

1.8 Metre Hi Security Chain
PRESSURE WASHER:How can I order spare parts for my RAC Pressure Washer?
You can buy spare parts online from the Spare Parts section of the website or please download and print our order form from the Spare Parts page and send to us with your cheque/postal order. You can scan and e-mail your order form to spares@hilka.co.uk

1.8 Metre Hi Security Chain
SAFE:I have lost my keys for my Digital Safe - can I get replacements?
No. Spare keys are not available for security reasons.

1.8 Metre Hi Security Chain
SAFE:When I put the correct PIN number into my Digital Safe, the display shows ERROR?
Remove the batteries and leave them out for 24 hours, this should clear the problem, after 24 hours replace the batteries and enter a new PIN number in the normal way.

1.8 Metre Hi Security Chain
Mains Battery Charger - HP026. Can I connect the charger to the battery while the battery is still on the car?
NO. This charger is for indoor use only.

Tool Storage

Site or Truck Storage Box
STORAGE BOX:Which lock is suitable for my Truck Safe SB735 ?
The safe requires 2 x 50mm open shackle padlocks to cover the two locking pins. (Screwfix recommends 50mm open shackle lock – Screwfix stock code number: 50409)

Site/Van/Truck Storage Box
STORAGE BOX:Which lock is suitable for my Truck Safe SB735 ?
The safe requires 2 x 50mm open shackle padlocks to cover the two locking pins. (Screwfix recommends 50mm open shackle lock – Screwfix stock code number: 50409)

Site or Van Storage Box -SB565
STORAGE BOX:Which lock is suitable for my Truck Safe SB735 ?
The safe requires 2 x 50mm open shackle padlocks to cover the two locking pins. (Screwfix recommends 50mm open shackle lock – Screwfix stock code number: 50409)

Site or Van Storage Box-SB445
STORAGE BOX:Which lock is suitable for my Truck Safe SB735 ?
The safe requires 2 x 50mm open shackle padlocks to cover the two locking pins. (Screwfix recommends 50mm open shackle lock – Screwfix stock code number: 50409)

Site or Truck Storage Box
STORAGE BOX:How do i fit the padlock to the Truck safe SB735?
1.Open lid of Truck safe
2.Post the padlock with the shackle open into the locking hole, shackle first.
3.Close the lid and push the padlock so that the shackle is locked.The padlock can be opened with the keys to reverse the locking process

Site/Van/Truck Storage Box
STORAGE BOX:How do i fit the padlock to the Truck safe SB735?
1.Open lid of Truck safe
2.Post the padlock with the shackle open into the locking hole, shackle first.
3.Close the lid and push the padlock so that the shackle is locked.The padlock can be opened with the keys to reverse the locking process

Site or Van Storage Box -SB565
STORAGE BOX:How do i fit the padlock to the Truck safe SB735?
1.Open lid of Truck safe
2.Post the padlock with the shackle open into the locking hole, shackle first.
3.Close the lid and push the padlock so that the shackle is locked.The padlock can be opened with the keys to reverse the locking process

Site or Van Storage Box-SB445
STORAGE BOX:How do i fit the padlock to the Truck safe SB735?
1.Open lid of Truck safe
2.Post the padlock with the shackle open into the locking hole, shackle first.
3.Close the lid and push the padlock so that the shackle is locked.The padlock can be opened with the keys to reverse the locking process

RAC & Retailer Branded Products

RAC-HP004 1800W Pressure Washer
PRESSURE WASHER:How can I order spare parts for my RAC Pressure Washer?
You can buy spare parts online from the Spare Parts section of the website or please download and print our order form from the Spare Parts page and send to us with your cheque/postal order. You can scan and e-mail your order form to spares@hilka.co.uk

RAC-HP005 2200W Pressure Washer
PRESSURE WASHER:How can I order spare parts for my RAC Pressure Washer?
You can buy spare parts online from the Spare Parts section of the website or please download and print our order form from the Spare Parts page and send to us with your cheque/postal order. You can scan and e-mail your order form to spares@hilka.co.uk

RAC-HP006 3000W Pressure Washer
PRESSURE WASHER:How can I order spare parts for my RAC Pressure Washer?
You can buy spare parts online from the Spare Parts section of the website or please download and print our order form from the Spare Parts page and send to us with your cheque/postal order. You can scan and e-mail your order form to spares@hilka.co.uk

RAC-HP012 1800w Heavy Duty Pressure Washer Kit
PRESSURE WASHER:How can I order spare parts for my RAC Pressure Washer?
You can buy spare parts online from the Spare Parts section of the website or please download and print our order form from the Spare Parts page and send to us with your cheque/postal order. You can scan and e-mail your order form to spares@hilka.co.uk

RAC-HP021 1800w Heavy Duty Pressure Washer
PRESSURE WASHER:How can I order spare parts for my RAC Pressure Washer?
You can buy spare parts online from the Spare Parts section of the website or please download and print our order form from the Spare Parts page and send to us with your cheque/postal order. You can scan and e-mail your order form to spares@hilka.co.uk

RAC-HP029 1650 watt Pressure Washer
PRESSURE WASHER:How can I order spare parts for my RAC Pressure Washer?
You can buy spare parts online from the Spare Parts section of the website or please download and print our order form from the Spare Parts page and send to us with your cheque/postal order. You can scan and e-mail your order form to spares@hilka.co.uk

RAC-HP094 1850 watt Pressure Washer
PRESSURE WASHER:How can I order spare parts for my RAC Pressure Washer?
You can buy spare parts online from the Spare Parts section of the website or please download and print our order form from the Spare Parts page and send to us with your cheque/postal order. You can scan and e-mail your order form to spares@hilka.co.uk

RAC-HP101 2 in 1 Pressure Washer and Wet & Dry Vac
PRESSURE WASHER:How can I order spare parts for my RAC Pressure Washer?
You can buy spare parts online from the Spare Parts section of the website or please download and print our order form from the Spare Parts page and send to us with your cheque/postal order. You can scan and e-mail your order form to spares@hilka.co.uk

RAC-HP125 2400W Induction Motor Pressure Washer
PRESSURE WASHER:How can I order spare parts for my RAC Pressure Washer?
You can buy spare parts online from the Spare Parts section of the website or please download and print our order form from the Spare Parts page and send to us with your cheque/postal order. You can scan and e-mail your order form to spares@hilka.co.uk

RAC-HP189 1800W Pressure Washer
PRESSURE WASHER:How can I order spare parts for my RAC Pressure Washer?
You can buy spare parts online from the Spare Parts section of the website or please download and print our order form from the Spare Parts page and send to us with your cheque/postal order. You can scan and e-mail your order form to spares@hilka.co.uk

RAC-HP214 2000W Induction Pressure Washer
PRESSURE WASHER:How can I order spare parts for my RAC Pressure Washer?
You can buy spare parts online from the Spare Parts section of the website or please download and print our order form from the Spare Parts page and send to us with your cheque/postal order. You can scan and e-mail your order form to spares@hilka.co.uk

Challenge Rechargeable Engine Starter
Portable Power Station & Engine Starter - Rechargeable Power Station & Compressor.How do I know when the unit is fully charged, the instruction booklet says the first charge should be for 36 hours but the red LED light has gone out after only a few hours?
All the units are partially charged to varying degrees before they leave the factory and therefore take different lengths of time to charge. When the red LED light goes out the unit should be fully charged, this can take up to 36 hours.

Challenge Xtreme Rechargeable Engine Starter and Compressor
Portable Power Station & Engine Starter - Rechargeable Power Station & Compressor.How do I know when the unit is fully charged, the instruction booklet says the first charge should be for 36 hours but the red LED light has gone out after only a few hours?
All the units are partially charged to varying degrees before they leave the factory and therefore take different lengths of time to charge. When the red LED light goes out the unit should be fully charged, this can take up to 36 hours.

RAC-HP083 Portable Power Station/Engine Starter
Portable Power Station & Engine Starter - Rechargeable Power Station & Compressor.How do I know when the unit is fully charged, the instruction booklet says the first charge should be for 36 hours but the red LED light has gone out after only a few hours?
All the units are partially charged to varying degrees before they leave the factory and therefore take different lengths of time to charge. When the red LED light goes out the unit should be fully charged, this can take up to 36 hours.

RAC-HP103 Diagnostics Scanner
740/2759 RAC-CAN - OBDII - Diagnostics Scanner RAC-HP104. How can I find out if my car is compatible?
Please check in your car handbook or with your Manufacturer.

RAC-HP104 Fault Code Reader
740/2742 RAC - OBDII - Fault Code Reader 8400 HP103 How can I find out if my car is compatible?
Please check in your car handbook or with your Manufacturer.

RAC-HP012 1800w Heavy Duty Pressure Washer Kit
PRESSURE WASHERS:The male quick fit connector for my pressure washer is missing?
The male and female quick fit connectors are packaged together, pull the orange section of the female connector towards the direction of the arrow ,twist and pull the male quick fit connector off.

RAC-HP094 1850 watt Pressure Washer
PRESSURE WASHERS:The male quick fit connector for my pressure washer is missing?
The male and female quick fit connectors are packaged together, pull the orange section of the female connector towards the direction of the arrow ,twist and pull the male quick fit connector off.

RAC-HP132 2000W Induction Motor Pressure Washer
PRESSURE WASHERS:The male quick fit connector for my pressure washer is missing?
The male and female quick fit connectors are packaged together, pull the orange section of the female connector towards the direction of the arrow ,twist and pull the male quick fit connector off.

RAC-HP125 2400W Induction Motor Pressure Washer
PRESSURE WASHERS:The male quick fit connector for my pressure washer is missing?
The male and female quick fit connectors are packaged together, pull the orange section of the female connector towards the direction of the arrow ,twist and pull the male quick fit connector off.

RAC-HP214 2000W Induction Pressure Washer
PRESSURE WASHERS:The male quick fit connector for my pressure washer is missing?
The male and female quick fit connectors are packaged together, pull the orange section of the female connector towards the direction of the arrow ,twist and pull the male quick fit connector off.

RAC-HP094 1850 watt Pressure Washer
PRESSURE WASHERS:The o-rings have burst and now the lances are leaking?
Please ensure that the lance for the Patio Cleaner is only used on the Patio Cleaner (the longer lance). Any other use will cause damage to the ‘O’ ring or may even cause the lance to become stuck. The Patio Cleaner lance cannot be used as an extension to the pressure lance or gun. Don’t worry! Replacement ‘O’rings are available from our helpline.Please email helpline@hilka.co.uk Before fitting the new ‘O’ ring, please ensure that the lance is free from debris as this could cause a blockage.

RAC-HP132 2000W Induction Motor Pressure Washer
PRESSURE WASHERS:The o-rings have burst and now the lances are leaking?
Please ensure that the lance for the Patio Cleaner is only used on the Patio Cleaner (the longer lance). Any other use will cause damage to the ‘O’ ring or may even cause the lance to become stuck. The Patio Cleaner lance cannot be used as an extension to the pressure lance or gun. Don’t worry! Replacement ‘O’rings are available from our helpline.Please email helpline@hilka.co.uk Before fitting the new ‘O’ ring, please ensure that the lance is free from debris as this could cause a blockage.

RAC-HP125 2400W Induction Motor Pressure Washer
PRESSURE WASHERS:The o-rings have burst and now the lances are leaking?
Please ensure that the lance for the Patio Cleaner is only used on the Patio Cleaner (the longer lance). Any other use will cause damage to the ‘O’ ring or may even cause the lance to become stuck. The Patio Cleaner lance cannot be used as an extension to the pressure lance or gun. Don’t worry! Replacement ‘O’rings are available from our helpline.Please email helpline@hilka.co.uk Before fitting the new ‘O’ ring, please ensure that the lance is free from debris as this could cause a blockage.

RAC-HP214 2000W Induction Pressure Washer
PRESSURE WASHERS:The o-rings have burst and now the lances are leaking?
Please ensure that the lance for the Patio Cleaner is only used on the Patio Cleaner (the longer lance). Any other use will cause damage to the ‘O’ ring or may even cause the lance to become stuck. The Patio Cleaner lance cannot be used as an extension to the pressure lance or gun. Don’t worry! Replacement ‘O’rings are available from our helpline.Please email helpline@hilka.co.uk Before fitting the new ‘O’ ring, please ensure that the lance is free from debris as this could cause a blockage.

Challenge 6inch Car Polisher
CAR POLISHER:Can I buy replacement polishing bonnets?
We do supply the part you need please order on our website, follow the consumer fitted spares link.

RAC-HP214 2000W Induction Pressure Washer
PRESSURE WASHER: The female connector is leaking or keeps disconnecting from the male connector?
When connecting the male/female connectors, please ensure you hear a positive click as it engages into place. If needed a little washing-up liquid on the male end will help

Spare Parts

Low Pressure Adaptor
PRESSURE WASHER:How can I order spare parts for my RAC Pressure Washer?
You can buy spare parts online from the Spare Parts section of the website or please download and print our order form from the Spare Parts page and send to us with your cheque/postal order. You can scan and e-mail your order form to spares@hilka.co.uk

Low Pressure Nozzle/Lance or Turbo Lance/Nozzle
PRESSURE WASHER:How can I order spare parts for my RAC Pressure Washer?
You can buy spare parts online from the Spare Parts section of the website or please download and print our order form from the Spare Parts page and send to us with your cheque/postal order. You can scan and e-mail your order form to spares@hilka.co.uk

Trigger Handle HP006
PRESSURE WASHER:How can I order spare parts for my RAC Pressure Washer?
You can buy spare parts online from the Spare Parts section of the website or please download and print our order form from the Spare Parts page and send to us with your cheque/postal order. You can scan and e-mail your order form to spares@hilka.co.uk

High Pressure Hose 5m
PRESSURE WASHER:How can I order spare parts for my RAC Pressure Washer?
You can buy spare parts online from the Spare Parts section of the website or please download and print our order form from the Spare Parts page and send to us with your cheque/postal order. You can scan and e-mail your order form to spares@hilka.co.uk

Soap/Detergent dispenser
PRESSURE WASHER:How can I order spare parts for my RAC Pressure Washer?
You can buy spare parts online from the Spare Parts section of the website or please download and print our order form from the Spare Parts page and send to us with your cheque/postal order. You can scan and e-mail your order form to spares@hilka.co.uk

High Pressure Lance
PRESSURE WASHER:How can I order spare parts for my RAC Pressure Washer?
You can buy spare parts online from the Spare Parts section of the website or please download and print our order form from the Spare Parts page and send to us with your cheque/postal order. You can scan and e-mail your order form to spares@hilka.co.uk

Lance Extension HP029
PRESSURE WASHER:How can I order spare parts for my RAC Pressure Washer?
You can buy spare parts online from the Spare Parts section of the website or please download and print our order form from the Spare Parts page and send to us with your cheque/postal order. You can scan and e-mail your order form to spares@hilka.co.uk

Water Inlet Adpator HP132 & 094
PRESSURE WASHER:How can I order spare parts for my RAC Pressure Washer?
You can buy spare parts online from the Spare Parts section of the website or please download and print our order form from the Spare Parts page and send to us with your cheque/postal order. You can scan and e-mail your order form to spares@hilka.co.uk

Trigger Gun
PRESSURE WASHER:How can I order spare parts for my RAC Pressure Washer?
You can buy spare parts online from the Spare Parts section of the website or please download and print our order form from the Spare Parts page and send to us with your cheque/postal order. You can scan and e-mail your order form to spares@hilka.co.uk

Adjustable Lance
PRESSURE WASHER:How can I order spare parts for my RAC Pressure Washer?
You can buy spare parts online from the Spare Parts section of the website or please download and print our order form from the Spare Parts page and send to us with your cheque/postal order. You can scan and e-mail your order form to spares@hilka.co.uk

HP101 Turbo Lance
PRESSURE WASHER:How can I order spare parts for my RAC Pressure Washer?
You can buy spare parts online from the Spare Parts section of the website or please download and print our order form from the Spare Parts page and send to us with your cheque/postal order. You can scan and e-mail your order form to spares@hilka.co.uk

HP101 Filter Bag & Rubber Band
PRESSURE WASHER:How can I order spare parts for my RAC Pressure Washer?
You can buy spare parts online from the Spare Parts section of the website or please download and print our order form from the Spare Parts page and send to us with your cheque/postal order. You can scan and e-mail your order form to spares@hilka.co.uk

HP006 Crank Handle
PRESSURE WASHER:How can I order spare parts for my RAC Pressure Washer?
You can buy spare parts online from the Spare Parts section of the website or please download and print our order form from the Spare Parts page and send to us with your cheque/postal order. You can scan and e-mail your order form to spares@hilka.co.uk

Rotary Brush Head
PRESSURE WASHER:How can I order spare parts for my RAC Pressure Washer?
You can buy spare parts online from the Spare Parts section of the website or please download and print our order form from the Spare Parts page and send to us with your cheque/postal order. You can scan and e-mail your order form to spares@hilka.co.uk

Fixed Brush Head
PRESSURE WASHER:How can I order spare parts for my RAC Pressure Washer?
You can buy spare parts online from the Spare Parts section of the website or please download and print our order form from the Spare Parts page and send to us with your cheque/postal order. You can scan and e-mail your order form to spares@hilka.co.uk

Male and Female Quick Fit Connector
PRESSURE WASHER:How can I order spare parts for my RAC Pressure Washer?
You can buy spare parts online from the Spare Parts section of the website or please download and print our order form from the Spare Parts page and send to us with your cheque/postal order. You can scan and e-mail your order form to spares@hilka.co.uk

O-Rings
PRESSURE WASHER:How can I order spare parts for my RAC Pressure Washer?
You can buy spare parts online from the Spare Parts section of the website or please download and print our order form from the Spare Parts page and send to us with your cheque/postal order. You can scan and e-mail your order form to spares@hilka.co.uk

Water Inlet Adaptor HP009
PRESSURE WASHER:How can I order spare parts for my RAC Pressure Washer?
You can buy spare parts online from the Spare Parts section of the website or please download and print our order form from the Spare Parts page and send to us with your cheque/postal order. You can scan and e-mail your order form to spares@hilka.co.uk

Lance Extension
PRESSURE WASHER:How can I order spare parts for my RAC Pressure Washer?
You can buy spare parts online from the Spare Parts section of the website or please download and print our order form from the Spare Parts page and send to us with your cheque/postal order. You can scan and e-mail your order form to spares@hilka.co.uk

Patio Cleaner
PRESSURE WASHER:How can I order spare parts for my RAC Pressure Washer?
You can buy spare parts online from the Spare Parts section of the website or please download and print our order form from the Spare Parts page and send to us with your cheque/postal order. You can scan and e-mail your order form to spares@hilka.co.uk

Turbo Lance
PRESSURE WASHER:How can I order spare parts for my RAC Pressure Washer?
You can buy spare parts online from the Spare Parts section of the website or please download and print our order form from the Spare Parts page and send to us with your cheque/postal order. You can scan and e-mail your order form to spares@hilka.co.uk

Patio Cleaner Lance Extension
PRESSURE WASHER:How can I order spare parts for my RAC Pressure Washer?
You can buy spare parts online from the Spare Parts section of the website or please download and print our order form from the Spare Parts page and send to us with your cheque/postal order. You can scan and e-mail your order form to spares@hilka.co.uk

High Pressure Hose 6m
PRESSURE WASHER:How can I order spare parts for my RAC Pressure Washer?
You can buy spare parts online from the Spare Parts section of the website or please download and print our order form from the Spare Parts page and send to us with your cheque/postal order. You can scan and e-mail your order form to spares@hilka.co.uk

High Pressure Hose 8m
PRESSURE WASHER:How can I order spare parts for my RAC Pressure Washer?
You can buy spare parts online from the Spare Parts section of the website or please download and print our order form from the Spare Parts page and send to us with your cheque/postal order. You can scan and e-mail your order form to spares@hilka.co.uk

Hose & Reel
PRESSURE WASHER:How can I order spare parts for my RAC Pressure Washer?
You can buy spare parts online from the Spare Parts section of the website or please download and print our order form from the Spare Parts page and send to us with your cheque/postal order. You can scan and e-mail your order form to spares@hilka.co.uk

High Pressure Hose without Metal Bend
PRESSURE WASHER:How can I order spare parts for my RAC Pressure Washer?
You can buy spare parts online from the Spare Parts section of the website or please download and print our order form from the Spare Parts page and send to us with your cheque/postal order. You can scan and e-mail your order form to spares@hilka.co.uk

High Pressure Connection Hose
PRESSURE WASHER:How can I order spare parts for my RAC Pressure Washer?
You can buy spare parts online from the Spare Parts section of the website or please download and print our order form from the Spare Parts page and send to us with your cheque/postal order. You can scan and e-mail your order form to spares@hilka.co.uk

Pressure Switch 9mm pin
PRESSURE WASHER:How can I order spare parts for my RAC Pressure Washer?
You can buy spare parts online from the Spare Parts section of the website or please download and print our order form from the Spare Parts page and send to us with your cheque/postal order. You can scan and e-mail your order form to spares@hilka.co.uk

High Pressure Hose 5m
PRESSURE WASHERS:The male quick fit connector for my pressure washer is missing?
The male and female quick fit connectors are packaged together, pull the orange section of the female connector towards the direction of the arrow ,twist and pull the male quick fit connector off.

Soap/Detergent dispenser
PRESSURE WASHERS:The male quick fit connector for my pressure washer is missing?
The male and female quick fit connectors are packaged together, pull the orange section of the female connector towards the direction of the arrow ,twist and pull the male quick fit connector off.

Trigger Gun
PRESSURE WASHERS:The male quick fit connector for my pressure washer is missing?
The male and female quick fit connectors are packaged together, pull the orange section of the female connector towards the direction of the arrow ,twist and pull the male quick fit connector off.

Adjustable Lance
PRESSURE WASHERS:The male quick fit connector for my pressure washer is missing?
The male and female quick fit connectors are packaged together, pull the orange section of the female connector towards the direction of the arrow ,twist and pull the male quick fit connector off.

HP006 Crank Handle
PRESSURE WASHERS:The male quick fit connector for my pressure washer is missing?
The male and female quick fit connectors are packaged together, pull the orange section of the female connector towards the direction of the arrow ,twist and pull the male quick fit connector off.

Fixed Brush Head
PRESSURE WASHERS:The male quick fit connector for my pressure washer is missing?
The male and female quick fit connectors are packaged together, pull the orange section of the female connector towards the direction of the arrow ,twist and pull the male quick fit connector off.

Male and Female Quick Fit Connector
PRESSURE WASHERS:The male quick fit connector for my pressure washer is missing?
The male and female quick fit connectors are packaged together, pull the orange section of the female connector towards the direction of the arrow ,twist and pull the male quick fit connector off.

Lance Extension
PRESSURE WASHERS:The male quick fit connector for my pressure washer is missing?
The male and female quick fit connectors are packaged together, pull the orange section of the female connector towards the direction of the arrow ,twist and pull the male quick fit connector off.

Patio Cleaner
PRESSURE WASHERS:The male quick fit connector for my pressure washer is missing?
The male and female quick fit connectors are packaged together, pull the orange section of the female connector towards the direction of the arrow ,twist and pull the male quick fit connector off.

Turbo Lance
PRESSURE WASHERS:The male quick fit connector for my pressure washer is missing?
The male and female quick fit connectors are packaged together, pull the orange section of the female connector towards the direction of the arrow ,twist and pull the male quick fit connector off.

Patio Cleaner Lance Extension
PRESSURE WASHERS:The male quick fit connector for my pressure washer is missing?
The male and female quick fit connectors are packaged together, pull the orange section of the female connector towards the direction of the arrow ,twist and pull the male quick fit connector off.

High Pressure Hose 6m
PRESSURE WASHERS:The male quick fit connector for my pressure washer is missing?
The male and female quick fit connectors are packaged together, pull the orange section of the female connector towards the direction of the arrow ,twist and pull the male quick fit connector off.

High Pressure Hose 8m
PRESSURE WASHERS:The male quick fit connector for my pressure washer is missing?
The male and female quick fit connectors are packaged together, pull the orange section of the female connector towards the direction of the arrow ,twist and pull the male quick fit connector off.

Hose & Reel
PRESSURE WASHERS:The male quick fit connector for my pressure washer is missing?
The male and female quick fit connectors are packaged together, pull the orange section of the female connector towards the direction of the arrow ,twist and pull the male quick fit connector off.

High Pressure Hose without Metal Bend
PRESSURE WASHERS:The male quick fit connector for my pressure washer is missing?
The male and female quick fit connectors are packaged together, pull the orange section of the female connector towards the direction of the arrow ,twist and pull the male quick fit connector off.

High Pressure Connection Hose
PRESSURE WASHERS:The male quick fit connector for my pressure washer is missing?
The male and female quick fit connectors are packaged together, pull the orange section of the female connector towards the direction of the arrow ,twist and pull the male quick fit connector off.

Trigger Gun
PRESSURE WASHERS:The o-rings have burst and now the lances are leaking?
Please ensure that the lance for the Patio Cleaner is only used on the Patio Cleaner (the longer lance). Any other use will cause damage to the ‘O’ ring or may even cause the lance to become stuck. The Patio Cleaner lance cannot be used as an extension to the pressure lance or gun. Don’t worry! Replacement ‘O’rings are available from our helpline.Please email helpline@hilka.co.uk Before fitting the new ‘O’ ring, please ensure that the lance is free from debris as this could cause a blockage.

O-Rings
PRESSURE WASHERS:The o-rings have burst and now the lances are leaking?
Please ensure that the lance for the Patio Cleaner is only used on the Patio Cleaner (the longer lance). Any other use will cause damage to the ‘O’ ring or may even cause the lance to become stuck. The Patio Cleaner lance cannot be used as an extension to the pressure lance or gun. Don’t worry! Replacement ‘O’rings are available from our helpline.Please email helpline@hilka.co.uk Before fitting the new ‘O’ ring, please ensure that the lance is free from debris as this could cause a blockage.

Patio Cleaner
PRESSURE WASHERS:The o-rings have burst and now the lances are leaking?
Please ensure that the lance for the Patio Cleaner is only used on the Patio Cleaner (the longer lance). Any other use will cause damage to the ‘O’ ring or may even cause the lance to become stuck. The Patio Cleaner lance cannot be used as an extension to the pressure lance or gun. Don’t worry! Replacement ‘O’rings are available from our helpline.Please email helpline@hilka.co.uk Before fitting the new ‘O’ ring, please ensure that the lance is free from debris as this could cause a blockage.

Turbo Lance
PRESSURE WASHERS:The o-rings have burst and now the lances are leaking?
Please ensure that the lance for the Patio Cleaner is only used on the Patio Cleaner (the longer lance). Any other use will cause damage to the ‘O’ ring or may even cause the lance to become stuck. The Patio Cleaner lance cannot be used as an extension to the pressure lance or gun. Don’t worry! Replacement ‘O’rings are available from our helpline.Please email helpline@hilka.co.uk Before fitting the new ‘O’ ring, please ensure that the lance is free from debris as this could cause a blockage.

Patio Cleaner Lance Extension
PRESSURE WASHERS:The o-rings have burst and now the lances are leaking?
Please ensure that the lance for the Patio Cleaner is only used on the Patio Cleaner (the longer lance). Any other use will cause damage to the ‘O’ ring or may even cause the lance to become stuck. The Patio Cleaner lance cannot be used as an extension to the pressure lance or gun. Don’t worry! Replacement ‘O’rings are available from our helpline.Please email helpline@hilka.co.uk Before fitting the new ‘O’ ring, please ensure that the lance is free from debris as this could cause a blockage.

Male and Female Quick Fit Connector
PRESSURE WASHER: The female connector is leaking or keeps disconnecting from the male connector?
When connecting the male/female connectors, please ensure you hear a positive click as it engages into place. If needed a little washing-up liquid on the male end will help