Hilka Tools

BATTERY CHARGERS RAC-HP026 There is no Voltage across the Chargers Crocodile Clips when I measure it.
A voltage cannot be measured until the charger is connected to a battery. Ensure that the battery has a voltage greater than 1.5V, if there is still no voltage, check the 15A fuse.

PRESSURE WASHERS The detergent does not flow.
The unit will only dispense soap when using the brushes or the high pressure lance. You may need to dilute the detergent. The hole maybe clogged up take detergent out of the bottle and refill it with water then try it if the water goes down it ok but if the water doesnt it is blocked

PRESSURE WASHERS My motor runs constantly.
The motor should only run when the trigger on the gun is pulled. If it runs constantly return the unit to the retailer for exchange.

SAFES: My PIN works and the green light lights, however, the safe won’t open
Low batteries. Will operate the keypad but not the lock relay. Use override keys and replace batteries.

SAFES: Why does the Red and Green LED lights come on simultaneously when the correct PIN is entered?
The batteries are depleted. Immediately replace the batteries.

SAFES: When I use the override key, I can’t open the door?
Ensure that you are tuning the key anti-clockwise, holding it in that position and then turn the locking knob clockwise.

SAFES: The batteries I bought don’t fit into the safe
Try a different brand; we do suggest the Panasonic or Energiser Lithium of AA batteries.

PRESSURE WASHER No pressure
Check input water pressure from mains. Is the motor running. When Trigger is pressed do you get water at the mains press through the Lances, if all is yes. This could mean the pressure switch needs changing.

PRESSURE WASHERS The ‘O’ rings have burst and now the lances are leaking?
Please ensure that the Patio Cleaner Lance (the longer one), is only used on the Patio Cleaner. Any other use will cause damage to the ‘O’ ring or may even cause the lance to become stuck. The Patio Cleaner Lance cannot be used as an extension to the pressure lance or gun. Replacement ‘O’ rings are available from our spares department. See ‘SPARES’ above. Note: Before fitting new ‘O’ rings, ensure that the lance is free from debris as this could cause a blockage.

PRESSURE WASHERS The female connector is leaking or keeps disconnecting from the male connector?
When connecting the male/female connectors, please ensure you hear a positive click as it engages into place. If needed a little washing-up liquid on the male end will help.

PRESSURE WASHERS The male quick fit connector for my pressure washer is missing?
The male and female quick fit connectors are packaged together, pull the orange or green section of the female connector towards the direction of the arrow, twist and pull the male quick fit connector off.

SAFES: Can I get a replacement key for my safe?
No replacement keys are available for safes. This is for security reasons. We cannot guarantee who would be replacing the spare keys.

SAFES: I am experiencing problems using the backup key; it is unable to slide smoothly into the keyhole.
Spray inside the key hole with a lubricant such as WD40. Leave for a few minutes and then try again.

SAFES: My keys are locked in my Digital Safe and the batteries are flat, how can I open the safe?
you will need to drill through the lock where you put your key to open you safe. DRILLING THE LOCK: Use a high speed steel (HSS) drill bit with a mains powered drill. Start by using a small drill bit and increase the size until you have reached the maximum of 16mm. Do not be tempted to start with a large bit as this may cause a hazard! Drill completely through the lock. Replacement locks are available from our website(see SPARES), the stock code number is QLBK.

SAFES: When I put the PIN number into my Digital Safe, the display shows ERROR?
This means your pin is not been entered correctly or has been changed

SAFES: I recently changed the batteries in the safe, the safe has now reset the code and I can’t use the code I had been using.
If the batteries are completely depleted for more than a day then the safe will not retain the code. Refer to the user manual to re-set your original code or to enter a new code. NOTE: WE HIGHLY RECOMMEND THAT YOU CHANGE YOUR CODE OFTEN FOR SECURITY REASONS.

PRESSURE WASHER no water coming through the Lances but motor is running
There is a blockage. Check the water filter to see if the water filter is not damaged or blocked. This is located behind the water inlet adaptor.

How to Programme or change pin for S25LCD(ii)B
Press the Reset button which is located inside the safe door. 1. Press # 2. Enter 1234 3. Press # 4. The LCD will display "open" ignore and carry on 5. Press star 6. Enter your new Pin 7. Press # 8. Enter your Pin again 9. Press# 10. The LCD will display "Into" for a few seconds 11. Your new Pin is set.

Site or Truck Storage Box
STORAGE BOX:How do I fit the padlock to the Truck safe SB735?
1.Open lid of Truck safe
2.Post the padlock with the shackle open into the locking hole, shackle first.
3.Close the lid and push the padlock so that the shackle is locked.The padlock can be opened with the keys to reverse the locking process

RAC-HP026 Battery Charger
BATTERY CHARGERS RAC-HP026 There is no Voltage across the Chargers Crocodile Clips when I measure it.
A voltage cannot be measured until the charger is connected to a battery. Ensure that the battery has a voltage greater than 1.5V, if there is still no voltage, check the 15A fuse.

RAC-HP026 Battery Charger
BATTERY CHARGERS RAC-HP026 I have a slight buzzing noise.
A slight buzzing noise during charging is quite normal.

RAC-HP026 Battery Charger
BATTERY CHARGERS RAC-HP026 My charger is getting warm.
Because this charger uses an internal transformer, the outer casing may become warm, this is quite normal. Keep all air vents clear.

RAC-HP026 Battery Charger
BATTERY CHARGERS RAC-HP026 Can I charge a battery with an higher amperage (Ah) than the one quoted in the Instruction Booklet?
No. If the battery has a higher Ah the charger will be overstressed because the battery is asking too much of it, and if the battery is a lower Ah the charger will overpower the battery, thus damaging the battery. Either way it could be dangerous.

RAC-HP026 Battery Charger
BATTERY CHARGERS RAC-HP026 Should all the red lights come on?
Not necessarily, if the battery is old it may only accept a trickle charge, which will be shown by the appearance of the first red light. Also, if the battery is completely flat or very low it may take awhile for the red lights to come on (2-3 hours).

RAC-HP026 Battery Charger
BATTERY CHARGER-RAC-HP026 There is no Amber light on when I connect to a battery.
Check that the 15A fuse has not blown. If the 15A fuse is ok, it may be that you battery is damaged internally. We suggest that you have you battery checked at a local service centre.

RAC-HP026 Battery Charger
BATTERY CHARGER-RAC-HP026 My power light does not come on
Check the mains fuse in the plug. If blown replace with a 3 amp.

RAC-HP026 Battery Charger
BATTERY CHARGER-RAC-HP026 Can I connect the charger to the battery while the battery is still on the car?
No. This charger is for indoor use only.

Digital Safe - 20cm Model Number T-20E
SAFES: The keypad is inoperable.
Low or depleted batteries. Use override keys and replace batteries.

RAC-HP026 Battery Charger
BATTERY CHARGERS RAC-HP026 What if all the red lights do not come on?
Put the battery on charge and check after about 6 hours if there are any signs of the battery charging, ie. bubbling – then it is fine

RAC-HP026 Battery Charger
BATTERY CHARGERS RAC-HP026 How long do you need to charge a battery?
This is dependent on the size of the battery and how flat it is. On average with the charger on trickle charge 12-18 hours and on fast charge 6-12 hours.

RAC-HP026 Battery Charger
BATTERY CHARGERS RAC-HP026 Can you charge with the battery still in the car?
Yes. But make sure that it is earthed correctly. The negative lead on the charger should be connected to the chassis of the vehicle. This is best done in a garage, as the charger should not be exposed to the outside weather.

RAC-HP026 Battery Charger
BATTERY CHARGERS RAC-HP026 Can you charge a deeply discharged battery?
A deeply discharged battery will not accept a charge rate of more than 1/20 of the stated Ah capacity due to excessive internal resistance. Recharging will therefore only be successful at the appropriate rate for 12-18 hours. Any prolonged attempt to charge at a higher rate will probably damage the battery and will result in a less than complete recharge.